Zero Defections


  • What are the benefits to the company of keeping customers over the long-term?
  • What is the normal “customer defection” rate per year?
  • What can organizations do to retain their customers? List some ideas from the article, then come up with a few ideas of your own.


"Our Prices Start at $11.99. As Our First Client, Use Coupon Code GET15 to claim 15% Discount This Month!!":

Get started

Save your time - order a paper!

Get your paper written from scratch within the tight deadline. Our service is a reliable solution to all your troubles. Place an order on any task and we will take care of it. You won’t have to worry about the quality and deadlines

Order Paper Now
0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply